Returns & Exchanges

Return and Exchange Policy

Request timeframe

Please contact us within 12 hours of delivery to request a return or exchange.

Eligibility and shipping

1. Returns and exchanges are available for defective items only.
2. We cover shipping fees for broken or non-working products only.
3. The product must be in its original condition, with no signs of use.

Refunds

Refunds for defective items are processed via InstaPay or Vodafone Cash within 3 working days.

Need help?

Contact our customer support team on WhatsApp: 01055899519 for return or exchange requests.

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